Mark of Excellence Auto Detail
Legal & service terms

Terms & Conditions

Please review the following terms carefully. They govern your use of our website, memberships, services, and SMS communications.

Effective Date: August 19, 2026

Acceptance of Terms

  • By accessing or using the Mark of Excellence website (Mark of Excellence), you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use this site.
  • We reserve the right to update these terms at any time. Continued use of the site after changes constitutes acceptance of the revised terms.

Services & Appointments

  • All services, including luxury auto detailing, ceramic coating, paint correction, interior restoration, fleet services, U-Haul rentals, and pre-owned vehicle sales, are provided by Mark of Excellence Car Care Inc.
  • Appointments are scheduled based on availability. A confirmed booking may require a deposit or valid payment method on file.
  • Pricing is provided after vehicle assessment. Quotes are estimates and may change based on actual condition, size, and requested add-ons.
  • Cancellation or rescheduling requests should be made at least 24 hours in advance to avoid fees.

Website Use

  • The content on this website is for informational purposes only. We make reasonable efforts to ensure accuracy but do not guarantee that all descriptions, images, or pricing are error-free.
  • You may not copy, reproduce, distribute, or exploit any part of this website for commercial purposes without our written permission.
  • We are not responsible for third-party websites linked from this site.

Limitation of Liability

  • Mark of Excellence is fully insured and takes every precaution to protect your vehicle. However, we are not liable for pre-existing damage, manufacturer defects, or conditions beyond our control.
  • Our total liability for any claim arising from services rendered shall not exceed the amount paid for the specific service in question.

Intellectual Property

  • All website content, including text, images, logos, and design, is the property of Mark of Excellence Car Care Inc. and is protected by copyright and trademark law.
  • Unauthorized use of our branding or content is strictly prohibited.

Privacy Policy

  • Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Membership Terms & Conditions

Membership washes are Monday–Friday only. No Saturday or Sunday membership washes. Vacuum + Tire Shine: +$20 for Signature Gold and Signature Platinum members. This add-on is not included with the membership wash. Membership pricing applies to regularly maintained vehicles only. Unlimited memberships include 1 wash per day per registered vehicle. Vehicles that are excessively dirty, heavily soiled, or require additional time, supplies, or specialized cleaning (such as mud, construction debris, pet hair buildup, etc.) may be subject to an additional service charge. Membership benefits are non-transferable and apply only to the registered vehicle. Pricing, benefits, and availability are subject to change at any time.

Membership Suspension & Termination Policy

Membership may be suspended or terminated for failed payments, abusive behavior toward staff, fraud, or misuse of the membership. We reserve the right to cancel any subscription for violation of these terms. No refunds are issued for partial months.

SMS messaging

SMS Terms

By opting in, you agree to receive text messages from Mark of Excellence Car Care Inc. under the terms below.

SMS Opt-In

  • Customers may voluntarily opt in to receive SMS messages from Mark of Excellence Car Care Inc. by providing their mobile number and consenting to receive texts.
  • SMS consent is optional and is not a condition of purchasing goods or services.

Message Types

  • Marketing messages may include promotions, discounts, special offers, membership updates, and service announcements.
  • Non-marketing messages may include appointment reminders, scheduling updates, service notifications, and customer-service communications.

Message Frequency & Rates

  • Message frequency varies based on your service activity, membership status, and marketing preferences.
  • Message and data rates may apply according to your mobile carrier plan.

Opt-Out & Support

  • Customers can reply STOP at any time to opt out of SMS communications.
  • Customers can reply HELP for assistance or contact Mark of Excellence Car Care Inc. for additional support.
  • Opting out of marketing texts does not affect service-related communications necessary to complete an appointment or transaction.

These Terms & Conditions may be updated periodically. Any changes will be posted on this page with an updated effective date.

For questions about these terms or our SMS practices, please review our Privacy Policy or contact us.

(281) 548-2106markofexcellence9338@yahoo.com